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Customer Advisor (Part time)

Huntingdon, Cambridgeshire, United Kingdom, £ £ 20000.00-22000.00 Annual Annual, Permanent

Description:

Part time Customer Advisor needed for our clients Head Office based in Huntingdon.

They are a large local employer who during these times have seen business boom and are experience high sales volumes.

They require an experience customer service candidate who has some exposure to telesales, customer service, inbound and outbound calls.

The Role:

As a Customer Advisor, you will be an integral member of the Customer Central team.

Contacting our customers and advising them on the aftersales process.
Maintaining all records in a complete and accurate manner.
Ensure that internal processes are executed in accordance with the training/guidance given e.g. capturing and updating customers\' details; responding to customers via Live Chat & Telephone Calls.
Being integral in championing and maintaining a culture of customer service excellence; ensuring that the expectations and requirements of customers are delivered upon and demonstrate alignment with, and engagement in, a robust customer communication strategy.
Maximising upon every available opportunity to improve the successes of your immediate team and the wider business by ensuring that customers are aware of any relevant and/or necessary additional products and services.

Ideal candidate:

Good communication skills.
Customer service experience.
Telesales experience an advantage but not essential
Good Attention to detail.
Sales focused.

What\'s on offer?:

Salary - £20,000 (OTE £22,000) - Pro Rata

Hours of Work:
Monday - Friday Monday to Friday 08:30-15:00
Saturday (1 in 4) 09:00-13:00 (Time back in lieu)

Job Details

1011173674
Not Specified
Huntingdon, Cambridgeshire, United Kingdom
Permanent
£ £ 20000.00-22000.00 Annual Annual