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Customer Service Advisor (part time)

Loughborough, Leicestershire, United Kingdom, £ £ 9.27-9.27 Hourly Hourly, Permanent


My local authority client are looking for a Customer Service Advisor to join their Contact Centre team in Loughborough on a part time temporary basis working 20 hours per week, paying £9.27 per hour.

You will be first point of contact to customers calling the centre and will ensure that they receive a prompt and courteous service.

Responsibilities will include:

* Taking incoming calls from customers

* Accurately logging calls onto the CRM system

* Taking payments

* Some administrative and clerical duties as required

* Maintaining accurate and up to date records

To be considered for the role you must:

* Be IT proficient and quick to learn new systems and processes

* Have good typing and keyboard skills

* Have customer service experience (ideally telephone based)

* Be polite and courteous but also able to be assertive

* Be an excellent listener and communicator

To apply, please send your CV to Hayley

Job Details

Not Specified
Loughborough, Leicestershire, United Kingdom
£ £ 9.27-9.27 Hourly Hourly