Job Details

Information Advisor – Part Time (Seasonal Contract)

Lynmouth, Devon, United Kingdom, £20,092 - £21,748 , Permanent

Posted: 22days ago


Information Advisor - Part Time (Seasonal Contract)
National Park Centre, Lynmouth

Are you a confident communicator who enjoys working with the public? Want to share your passion for nature and wildlife with others and spend your summer months in one of the country\'s most stunning areas? If so, read on.

About Us

Exmoor National Park Authority manages a unique and beautiful part of the country that has been shaped by nature and people over thousands of years.

We play a pivotal role in promoting and enhancing the visitor experience and ensuring that the National Park\'s stunning landscapes and special qualities are conserved and enhanced for future generations. We have a fantastic staff team who are skilled and committed to the best outcomes for Exmoor.

We\'re currently looking for an Information Advisor to join the team for a seasonal fixed-term contract until 31st October 2021. This is a part-time role, working 21 hours per week on a rota basis (including weekends).

The Benefits

- Salary of £20,092 - £21,748 pro rata
- Government pension
- Flexible working
- Family friendly schemes
- Paid sickness leave
- Social events
- 27 days\' holiday plus Bank Holidays pro rata

Our National Park Centre is based in a beautiful part of the South West. Lynton and Lynmouth offers visitors spectacular access to the coast, through wooded combes beside the East Lyn River and is a superb location to base a walking holiday.

To the east is the dramatic Foreland Point, and to the west is the Valley of Rocks. North looks across the Bristol Channel to Wales, and inland offers excellent opportunities for open moorland walking. Not to mention the cliff railway, the UK\'s only fully water powered railway that climbs 500ft up the cliffside, easily connecting the two villages.

You will have the chance to help visitors and locals alike to make the most of their days out and fully enjoy the rich beauty that this thriving, living landscape has to offer.

Our staff are vital to our success and we\'re committed to providing a great work environment. We believe in promoting a healthy work-life balance and providing a welcoming, collaborative culture where staff have the flexibility, freedom and support they need to thrive.

The Role

As an Information Officer, you will provide advice and guidance to visitors.

You\'ll offer a warm welcome to each person that comes through our doors and tailored advice in line with their interests and needs, including encouraging the use of the exciting interactive displays and activities in the Centre.

Additionally, you will:

- Ensure the Centre is clean, tidy and inviting
- Provide impromptu talks to school, youth and other groups about Exmoor
- Assist with activities including school projects, quizzes and treasure hunts
- Support the daily operation of the Centre, including handling and banking monies, monitoring inventory and ensuring security measures are in place

About You

To join us as an Information Officer, you\'ll need:

- Experience of working with the public in a service capacity
- Previous cash handling experience, including operating a till and reconciling end-of-day takings
- Good IT skills
- Knowledge of the Exmoor area (or the ability to quickly build this knowledge)
- An understanding of National Park purposes and the context in which National Park Authorities operate
- Great written and verbal communication skills
- A helpful, confident and diplomatic manner

Other organisations may call this role Centre Advisor, Information Centre Advisor, Customer Service Advisor, Customer Service Assistant, Visitor Assistant, Visitor Information Advisor, or Visitor Centre Advisor.

The closing date for applications is the 22nd March 2021.

As a service provider and local employer, Exmoor National Park Authority is committed to promoting equal opportunities and tackling social exclusion in everything it does. The Authority recognises its statutory equality duties under legislation in terms of service provision and employment and is committed to meeting them.

So, if you\'re seeking your next challenge as an Information Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency

Job Details

Lynmouth, Devon, United Kingdom
£20,092 - £21,748