Description:

Climb Recruitment are proud to be working with a Highly Reputable Sheffield City Centre Law firm

Job Role:

Reception. Job Share Monday & Tuesday OR
Thursday & Friday 09:00am to 05:00pm

Key Responsibilities:

* Provide a positive client experience at all times.

* Effective handling of all telephone calls

* Messages being passed on in a timely manner

* Efficient use of case management

* Greeting all clients and visitors

* General housekeeping of the reception and meeting rooms

* Check and maintain stock levels

* Ensure meeting rooms are refreshed following client meetings

* Prepare refreshments and catering for client meetings

* Calculate daily totals of new enquiries

* Enter data onto a spreadsheet

* Copy client ID and certify original copies as required.

* Accept cheques and prepare receipts

Desirable skills and competence:

* High standard of IT skills including Outlook, Word, report writing tools and other relevant legal software

* Excellent time management

* Ability to work in a team-oriented environment

* Highly motivated

* Excellent communication and interpersonal skills

* Experience of handling customer/client enquires on either the telephone or face to face

* Excellent levels of customer service

Job Details